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FAQ

FREQUENTLY ASKED QUESTIONS


Q1: How long does shipping take?

Standard shipping takes 7–21 business days. Fast shipping is available (5–11 business days) for a flat fee of $249. Tracking details are emailed once your order ships.

Q2: Do you ship outside the United States?

Currently, we only ship within the continental United States. International shipping is not supported at this time.

Q3: What payment methods do you accept?

We accept payments through PayPal only, which allows you to use your PayPal balance or linked cards securely.

Q4: How do I return a product?

Contact us at Info@domin.com within 30 days of delivery. Include your order number and reason for return. The item must be unused and in its original packaging.

Q5: When will I receive my refund?

Once your return is received and approved, refunds are processed to your original payment method within 5–7 business days.

Q6: How can I contact customer support?

You can reach our team by:

  • Email: Info@excavatorhub.us
  • Phone: +1 551 430 7540
  • Address: 420 1st St NE, Rugby, ND 58368, USA