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Shipping & Delivery

SHIPPING POLICY


🚚 FREE GROUND SHIPPING

We proudly offer complimentary ground shipping to the lower 48 states, with a standard delivery time of 7–21 days. All orders within the continental United States will be shipped via ground transport at no additional cost. Please note: This includes standard delivery service and does not include forklift unloading.

⚠️ FORKLIFT SERVICE NOT INCLUDED

Orders involving excavators or skid steer loaders require a forklift for unloading. If you do not have access to a forklift, you will need to rent one to complete the delivery safely. Please contact us for a custom shipping quote if needed.

📦 ORDERS & PROCESSING

  • We currently ship only within the United States.
  • All required documentation and EPA certification charges are covered by us.
  • After payment completion, please allow up to 3 business days for processing. Delivery usually takes an additional 5–10 business days depending on your location.
  • Machines are shipped via freight trucking, while smaller attachments are delivered through FedEx or UPS.
  • In rare cases where tracking numbers are unavailable online, we guarantee delivery or a full refund.

📌 IMPORTANT NOTES

Please double-check your shipping address before placing your order. Address changes after shipment may incur additional fees. If a delivery appointment is required and you fail to schedule it, resulting in a return, a 10% reshipment fee will apply.

Questions? Reach out to us:

Email: Info@excavatorhub.us

Phone: +1 551 430 7540

Address: 420 1st St NE, Rugby, ND 58368, USA